Privacy Policy

Last updated: February 2017

GROOMI TECHNOLOGY FZ LLC. (“us”, “we”, or “our”) operates the Groomi mobile application (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, other information (“Personal Information”).

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

Mobile Application Access:

The mobile application Groomi will get access to:

1- Take pictures and videos.

2- Approximate location (network based) and precise location (GPS and network based).

3- Read, Modify, Delete contents from your SD card. (for android, used to store local memory)

4- Find accounts on the device, read google service configuration , use accounts on the device.

Device Access:

1- Full network access to receive data from the internet.

2- Prevent phone from sleeping.


We use personal information collected through our Services for the purposes described in this Policy or disclosed to you on our Services or otherwise in connection with our services. For example, we may use your information to:

Understand you and your preferences to enhance, personalize, and customize your experience and enjoyment using our Services.

Operate and improve our Services and product.

Use your information for internal ranking system procedure , loyalty program and service time and quality


Respond to your comments and questions and provide customer service.

Send you information relating to our products and services, including reservation confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages.

Communicate with you about upcoming events, and other news about products and services.

Deliver articles or news published by GROOMI TECHNOLOGY FZ LLC.

Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

By providing your mobile phone number, you expressly consent to receive direct dial calls, autodialed and prerecorded message calls, and text messages from us relating to our product and services at that number.

Groomi may store and process personal information in your country and other countries.

Legal Notice

GROOMI TECHNOLOGY FZ LLC is an online platform designed to connect users with third party providers of grooming services. Any contract for the provision of services by third parties is between the user and the third party. GROOMI TECHNOLOGY FZ LLCis not responsible or liable for the services provided by the third parties. GROOMI TECHNOLOGY FZ LLC does not guarantee the quality of the service provided.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may collect information using web beacons. Web Beacons are electronic images that may be used on our services or in our emails. We use web beacons to deliver cookies, count visits and tell whether you open an email and act upon it.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

Business Transaction

If GROOMI TECHNOLOGY FZ LLC is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Arab Emirates and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Social Networks and Other Sites.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our services may allow you to connect through Facebook, Twitter and Google plus. Please be mindful of your personal privacy as in by not granting access to other users through your account or device. Groomi will never post, tweet or upload on your behalf.

Children’s Privacy

Our Service does not address anyone under the age of 13(“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.


Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.


All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Contact Us

If you have any questions about this Privacy Policy, please email us




Terms and Conditions (“Terms”)

Last updated: February 1 2917. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using Groomi (the “Service”) operated by GROOMI TECHNOLOGY FZ LLC (“us”, “we”, or “our”).Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Your contracting partner is GROOMI TECHNOLOGY FZ LLC, a private limited liability company established in Dubai Knowledge village UAE, with the address of its registered agent in Dubai, located at knowledge village villa#7 PO BOX: 73030.


GROOMI TECHNOLOGY FZ LLC has the right to deactivate any user who is misusing the application and not abiding by UAE laws.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.


Links to Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Groomi. Groomi  has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Groomi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or game or services. We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.


Governing Law

By using the Services or clicking “accept” or “agree” to this Agreement, you enter into a contract with GROOMI TECHNOLOGY FZ LLC  (the “Contract“) and you acknowledge that you have read, understand, and agree to be bound by this Contract. In order to be able to use the Services, you first need to sign up with Groomi. When signing up, you are obligated to provide Groomi with your personal information, email address, mobile telephone number. You can also signup through Facebook, Twitter and Google plus. Upon successful completion of your signing up with Groomi, you will be able to use its services.

You have to be of legal age in the jurisdiction in which you make use of the Services for nightlife, and it is your sole responsibility to ensure that you are of legal age if you intend to make use of the Services. If you reside in a jurisdiction that restricts the use of the Services because of age, or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Services. You represent that if you are an individual, you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, that you are authorized to enter into, and bind the entity to, this Agreement and register for the Services.



We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Create your own Terms and Condition By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


GROOMI TECHNOLOGY FZ LLC offers information and a means to connect with other barbers through grooming services with the use of an application supplied by Modcon L.L.C and downloaded and installed by you on your mobile device Groomi (the “Application“)

. All services provided GROOMI TECHNOLOGY FZ LLC to you by means of your use of the Website or Application are hereafter referred to as the “Service” (and collectively as “Services”).

Rejected Request: Each barber has the right to reject a request. This is a decision taken by and at the sole discretion of the barber and/or the GROOMI TECHNOLOGY FZ LLC, and takes no responsibility for any occurrence in which a request is declined, denied, cancelled or otherwise rejected by the barber.


Payment: Payment will be done through the mobile application by 2 requests:

Cash on delivery and online payment will be done through the app.

Phase 1 will start with cash on delivery with the online payment coming soon. The terms and conditions will be updated once.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

Notifications: GROOMI TECHNOLOGY FZ LLC will be sending you notifications related to your activity updates. The notification will be sent based on your login credentials and device id (Android/ IOS).


Delivery/Shipment Policy will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions/bookings may result in multiple postings to the cardholder’s monthly statement.

Refund & Cancellation Policy

Cancellation Policy:  this will fall under the cancellation policy feature, coming soon.

Refunds will be done only through the Original Mode of Payment.

Contact us 

For any inquiries or suggestions you can find us here:

Groomi Technology FZ-LLC

HQ: Boutique Villa #7, Dubai Knowledge Village, Dubai, UAE

Tel.: +971 4 3779774,


Mail: P.O. Box: 73030, Dubai, UAE